Client Feedback Form

Name

Email Address

1. What is your relationship to Winrows Law? 1. What is your relationship to Winrows Law? I am or used to be a client Winrows Law were on the other side of my matter Other

2. If you are a current or former client, how did you hear about us? 2. If you are a current or former client, how did you hear about us? I'm a previous client Recommended from a family/ friend Recommended from a professional Website/ Internet Social Media Passing by the Holyhead office Passing by the Caernarfon office Other

3. What area of law was involved in your matter? 3. What area of law was involved in your matter? Conveyancing Wills & Probate Divorce & Finances Business & Commercial Regulatory Law Dispute Resolution/Mediation Settlement Agreements Other

4. Overall, how satisfied or dissatisfied are you with the service you received from Winrows Law? 4. Overall, how satisfied or dissatisfied are you with the service you received from Winrows Law? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied

5. Did you find the information and advice that we provided was easy to understand? 5. Did you find the information and advice that we provided was easy to understand? Very easy Easy Neither easy nor difficult Difficult Very difficult

6. Did you find that our staff were approachable and helpful? 6. Did you find that our staff were approachable and helpful? Yes No

7. Did you feel that you were kept up-to-date with the progress of your case? 7. Did you feel that you were kept up-to-date with the progress of your case? Yes, at all times Yes, most of the time Somewhat Not sufficiently

8. How likely is it that you would recommend Winrows Law to a friend or colleague? 8. How likely is it that you would recommend Winrows Law to a friend or colleague? Not likely Somewhat likely Very likely

9. Do you have any other comments or suggestions that may help us to improve our service?